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ComplaintsforGray Goat Bicycle Company
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Complaint Details
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Initial Complaint
08/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hi - I dropped my bike off for repairs at Gray Goat North on July 29th 2022 for repairs. I was told the repairs would be complete on Aug 5th 2022. I have called multiple times on the status of the repairs since Aug 5th (8/23, 8/21,8/16,8/15,8/11). Every time when I call, the voicemail is full so I cannot leave a message. I have resorted to calling the South location and asking for a manager to call me back. No one has yet to call me back even though I was told so multiple times. I would like to be compensated for the cost of my bike since it has not been repaired and I cannot get it back.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.