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Find a Location

Storage of America has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Storage of America

      4225 W 62nd St Indianapolis, IN 46268-2519

    • Storage of America

      4237 Gustine Ave Saint Louis, MO 63116

    • Storage of America

      2200 36th Avenue Moline, IL 61265

    • Storage of America

      2832 5th Street Rock Island, IL 61201

    • Storage of America

      1201 E 5th Street Anderson, IN 46012

    Business ProfileforStorage of America

    Storage Units
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    We have a variety of storage unit sizes. 

    Some locations have climate controlled indoor units while others have outdoor drive-up units. 

    Business Details

    This is a multi-location business.

    Find a Location

    Storage of America has 20 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Storage of America

        4225 W 62nd St Indianapolis, IN 46268-2519

      • Storage of America

        4237 Gustine Ave Saint Louis, MO 63116

      • Storage of America

        2200 36th Avenue Moline, IL 61265

      • Storage of America

        2832 5th Street Rock Island, IL 61201

      • Storage of America

        1201 E 5th Street Anderson, IN 46012

      Headquarters
      4225 W 62nd St, Indianapolis, IN 46268-2519
      BBB File Opened:
      11/6/2019
      Business Management
      • Robert Walker, CEO
      • Mr. Jose Rodriguez, NW District Manager
      • Ms. Tanya Churchill, Company Contact
      Contact Information

      Principal

      • Mr. Jose Rodriguez, NW District Manager

      Customer Contact

      • Mr. Jose Rodriguez, NW District Manager
      • Ms. Tanya Churchill, Company Contact

      Industry Tip

      BBB Tip: Renting a storage unit

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This past June 2023 I went into this business to get rates in regards to a storage unit at this location. At the time I was quoted $100 per month plus $10 per month for insurance for the unit. The price that was quoted was within my budget and I agreed to open a unit. Not at no point during the transaction was I advised that this unit price would receive an almost 60% increase after 4 months of having the unit. On November 1st this company tried to charge my automated payment for $160 when I only agreed to an automatic payment of $100 per month. I reached out to the local office about the increase and they stated that they informed me via regular mail in September of 2023 about the increase. I advised *** never received anything about the increase via mail or email where I signed up for all correspondence to be electronically sent. I advised if I was aware of the increase I wouldve removed my items from the storage as that increase is not in my budget. The business rudely blatantly disregarded the fact that *** never received this notice. I contacted the corporate office to attempt to work out a deal where my price could return or I could remove my items from the unit and nothing. This company is dropping surprise increase on me in an attempt to sale off my items and make a profit and invoke financial strain and stress to me.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jazzamine B

      1 star

      06/17/2024

      First Id like to say, very unprofessional. I call to speak to management, they never get back with in a timely manner.I have been using storage of America for over 2 years I placed my items in storage and moved to ********4 months ago I was late making a payment on my storage unit and they cut my lock off and placed their own red lock on my unit. Took weeks to hear from them to gain access to my unit. When I went to get my items from my unit I realized nothing was moved but my items were missing. No sign of a break in because my furniture was still where I had it. I had over 30 pairs of retro Jordans missing from my storage unit along with 2 missing smart TVs. I have reached out to speak to their corporate team and their renters insurance policy, they have made no attempts to contact me. They require renters insurance but they dont have any way to contact them to file a claim. I want my items returned or the money I am entitled to for my missing items. I am lost for words on what my next steps should be. Its going on 2.5 weeks and still no return phone call or emails. I did file this with the police and they said it was a civil matter. What do I do now??

      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

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