Customer ReviewsforEdward's Transmission and Engines

Don't. Take your car in there they say one thing and say that they done alot of work but no copies of parts that was told they but in but ever did I out ******** dollars and car still not fix

My ** would not shift into overdrive while I was on a trip this summer. An OBD reader indicated that shift solenoid C was stuck open. I brought the ** into Edwards transmission in Castleton and was told that the entire transmission needed to be rebuilt. I live in ********* and needed to continue my trip so I agreed. Several weeks later I was told the ** was ready. I drove 5 miles and discovered that transmission fluid was dripping from the transmission. I brought it back and ***, the store manager said it was not a big problem, one of the cooling lines needed to be tightened.I started driving the ** back to ********* and after driving less than **** miles the exact same problem reoccurred. I was able to slowly drive my ** back to ************. It is now the end of November and the ** is still there. I had to rent a cargo van and drive back to *********. During the past 5 months the ** has been towed to ******************************* in ******* by Edwards for a second opinion. The **** dealership told Edwards that the transmission was toast. It was then towed back to Edwards in ******** where it has basically been ignored. I called the district office to talk to **** the district manager on numerous occasions but he was never there and never returned my calls. Recently *** the manager at Edwards on 86th called and said they replaced a wiring harness and rebuild the transmission and they were going to test drive it on the expressway for several days in a row to make sure the problem was fixed.The ** has a GPS device so I can track the movements of the vehicle. I could see that the ** was driven once for just a few miles and only on local streets. When *** called me a few days ago, I told him that I could see from my GPS that the ** had not been test driven on the expressway as he had promised. He said he would check with his people and call be back. When he called back he said the ** needed gas and he didnt know what kind of gas it needed. Wow. 5 months.

I cannot believe my terrible story with *********************************** i came in told them the possible solution for them to fix everything else besides the problem and not even trying to fix the problem at all. At this point lied to my warranty stating they fixed my water pump for free which was a lie. I need a whole new engine now and they trying to say that I never needed a new engine in my head Gasket was never cracked which was a lie. They dont know what they doing. It all is said I spent all this money for nothing and now my claim is denying to fix my engine because of it was transmission. Poor work. This is unacceptable.

This company has had my husbands car for over a month. They dont return phone calls and keep giving him excuse after excuse as to why its not completed. My husband finally went up there and demanded his car. They would not give it to him. They have until Monday or else police will be involved.