Business ProfileforShelbyville Road Veterinary Hospital

My chihuahua had some dental issues, so I needed to get his teeth cleaned. He was up to date on EVERYTHING, and I planned to just get the dental work done there and then renew all his shots, heartworm tests, etc... at his regularly appointed check up in two months. Shelbyville Road "doesn't recognize" medication unless it's filled by a vet (i.e. NOT chewy), so they made me purchase their own in house flea and tick medication because they "didn't have a record" of **** being medicated monthly.They also required that I get him up to date for all of his shots and heartworm test (2 months early) or they wouldn't work on his teeth. His teeth were in really bad shape, so I made a panic decision to go ahead with everything instead of just going back to our normal vet. I had expected around $300-400 for his teeth, but I spent $300 EXTRA on redundant services.Because they overlapped the services and tests I needed, I still had several months left of heartworm medication, so I did not fill the rest of my prescription with them. I tried to refill my prescription through Chewy, and Shelbyville REFUSED to send them the prescription. At first they told Chewy they would only refill with a paper copy, which they again refused to write and would only fill in house. The problem with their in house refill is that it was $20 more than I could get it elsewhere (even with the rebate), and they again refused to fill it even in house because it had been more than 6 months since ****'s heartworm test and they "didn't have a record" of him having been medicated since then.I just got off the phone with them, and I was told my options were go ahead and get his heartworm test done early or wait a few months until it was time for his annual test again. They literally told me to NOT GIVE MY DOG HEARTWORM MEDICATION for a few months and refused to write me a prescription for more unless I pay for another test, which, again, has been negative within the last 12 months.