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ComplaintsforHoosier Hills Credit Union
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Complaint Details
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Initial Complaint
12/14/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Hoosier Hills manager ***** *** and other staff, have refused to provide my brother or me with complete and accurate information on how to gain access as legal heirs to the safety deposit box of my recently deceased mother. We have the key, we have the will and we have 2 affidavits that were created based on descriptions provided by Hoosier Hills and created by a local attorney. Both affidavits have been rejected by the management of the Hoosier Hills Credit Union in ****** Indiana, but when they were asked to tell us exactly what would be accepted they say they don't know or repeat the same vague instructions that were used to create the 2 affidavits. Neither of us live in the area and so are having to travel to them or call. My brother has gone in person at least 3 times and gotten no positive results.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.