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Find a Location

Meyer Logistics has 1 locations, listed below.

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    Business ProfileforMeyer Logistics

    Trucking

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1108 E 15th St, Jasper, IN 47546
    BBB File Opened:
    8/21/2013
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    First part of November I placed an order on eBay for a roof rack. 3 weeks later the seller refunded my payment because Meyer wouldn’t deliver the rack. Assorted excuses why. 12/3/2023 I ordered another rack from eBay. Found out that Meyers was the delivery company. Two weeks now and no rack. Supposedly the driver brought the rack to the delivery spot, which on my ticket it has a drop notice without receiving party being there, said it didn’t look safe so returned to Maryland with it. The “unsafe” location is in a security maintained gated retirement community at my work building which has security cameras. I was informed yesterday by an email that the rack was to be delivered today. Called to find out if it was indeed true and spoke with a smart *** guy first and then ***** who stated to me “I don’t know who dropped the ball but it ain’t on the truck! Will be next week!” I am so frustrated with this lack of customer service company. If you read all the complaints on here you can see a trend. Only thing they are good at is excuses. Always somebody else’s fault. I don’t know who runs this business but I will do everything I can to let people know what a terrible business this is. Hopefully will go bankrupt.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph S

    1 star

    06/27/2023

    I am writing to express my extreme disappointment and frustration regarding an order of a shed that has shipped through Meyer Logistics andhas been plagued by significant delivery issues. Despite the initial shipment date of May 30th, It is now June 27th and I have yet to receive the shed. My experience with the carrier, Meyer Logistics, has been nothing short of a nightmare. I have been in constant communication with Meyer Logistics, only to receive inconsistent and unreliable information. The delivery date has been continually postponed, starting from the originally proposed date of June 2nd. To my dismay, the logistics team at Meyer has made three separate promises for delivery dates, all of which have been unfulfilled. In anticipation of each promised delivery, I have rearranged my schedule to ensure I am available to receive the shipment. However, this dedication has been met with further frustration as Meyer Logistics repeatedly contacts me to inquire about my availability to "help unload the shipment." Despite my repeated explanations that I reside in a residential area and lack the necessary equipment such as a loading dock or forklift, they have persisted in asking for my assistance. It is both unreasonable and impractical for me, as an individual residing in a residential setting, to provide the equipment and manpower that Meyer Logistics expects. I have made multiple attempts to clarify this, but their responses have been dismissive, promising to "figure it out" and reschedule the delivery, only to subsequently fail to show up. I cannot emphasize enough the inconvenience and distress this situation has caused. I implore any customers to avoid using this company if at all possible. They are disingenuous, inconsiderate, and improve and not a company that deserves to have logistics in their name.

    Local BBB

    Tri-State Better Business Bureau, Inc.

    BBB Reports On

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