ComplaintsforStellhorn RV and Camping Center
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Complaint Details
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Initial Complaint
11/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought travel trailer from them in May of 2021. We did walk through and flooring was sliced. They said it would be fixed before delivery. It was not. So they said they would have a guy come fix it. Never has came yet as of Nov. 10 2022. We call **** tells us he calls the person to come fix it. We get told the flooring is on Back order. Which find that hard to believe. When it is same flooring used each day to make new travel trailers. Last time we called was told he would be doing it in 2 weeks. Here it is another 2 months. Not heard from either one of them. And Forest River the maker of the travel trailer has already paid them for the flooring to be fixed. We are still waiting 1 year and 6 months later.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.