ComplaintsforTotal Home Sewer & Drain Service LLC
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Complaint Details
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Initial Complaint
12/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This guy is unskilled, unprofessional and charges unnecessarily for jobs that he has not completed thoroughly. I hired him to help me stop a leak and give me some recommendations for my homes plumbing system, I wish I didn't!!! Initially he recommended a shut-off valve and upon further discovery I already had a shut-off valve in place just not located at the time. The shut off valve he installed is totally different material from the material that's already in place of my house. When he was finished my shut-off valve was hanging making it really hard to walk in my basement if you were in that area. Two days later it started to drip and leak. Since he used the wrong material the pressure form the water was to much and next thing I know my basement is flooded. WHEN I ASKED HIM TO REPAIR AN ISSUE HE CREATED, HE HAS NOT ACCOMMODATED ME OR EVEN CARED. IT WAS TWO DAYS BEFORE THANKSGIVING THE LAST TIME I SEEN **** AND TODAY IS DECEMBER 8TH. HE HAS DONE NOTHING TO SHOW PROFESSIONALISM OR ANY TYPE OF SKILLED WORKER QUALIFICATIONS. I HIGHLY DO NOT RECOMMEND THIS CLOWN.I paid him $245, then had to turn around and pay somebody $200 to come and clean up his work. PLEASE STEER CLEAR OF ****** PLUMBING THIS GUY IS A JOKE!!!!! AND I WILL BE REPORTING HIM TO THE BBB FOR HIS LACK OF WILLINGNESS AND EFFORT TO RECTIFY THIS ISSUE.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.