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Find a Location

Shane's Cabinets & Flooring, LLC has 1 locations, listed below.

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    Business ProfileforShane's Cabinets & Flooring, LLC

    Flooring Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/12/2024

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Lafayette, IN 47905-8205
    BBB File Opened:
    1/17/2024
    Years in Business:
    2
    Business Started:
    12/2/2021
    Business Incorporated:
    12/2/2021
    Accredited Since:
    4/12/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Shane Harbolt, President
    Contact Information

    Principal

    • Mr. Shane Harbolt, President

    Customer Contact

    • Mr. Shane Harbolt, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have called about issue of cracking and other concerns with work three times. Today was first time owner came to assess, and he seems to be gaslighting my concerns with reasons the work cannot be done to speck. tiling on floor is uneven. grout not cleaned properly off tile. grout is uneven between tiles. tiles not properly aligned to wall. sharp edges on tiling on door to shower. shower tiling uneven on one side of door and the other. overuse of caulk under baseboard. door jams don't line up with floor. grout on tiles uneven. window of new shower outsourced through Lafayette Glass is not properly lined up with wall. lip of shower indented and yellow-orange substance beginning on shower floor. The baseboards are not flush with tile, but seem bowed with gap. I spoke with business owner at 11:30 am on 6/24/2024. Although there was a suggestion that some issues--grout not cleaned properly off tiles--could be fixed, others were just not possible to fix, like caulking under baseboard or the gap between bottom of door frame and floor. At this point, I do not believe the owner is acting in good faith, and, also, he seems to not really care to address with any seriousness the shoddiness of workmanship. I believe that this work has not increased the value of my house, quite the opposite, and so I am requesting a refund so that I can have this bathroom redone. I would be happy to have an expert assess the work done in the bathroom.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Neal M

    5 stars

    07/24/2024

    We needed to install new floors and this company came through on price, quality, professionalism, and timeliness. Very impressed with the installation and clean up after. Major transformation to our home because of their great work. ***** provided samples, expert advice and a reasonable quote. Very professional. Highly encourage anyone to meet with this company and to use their services. We will be hiring them for any future projects!! Cant go wrong!!

    Shane's Cabinets & Flooring, LLC Response

    07/25/2024

    Thanks for the business we enjoyed helping you out. 

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