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Find a Location

BK Management has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BK Management

      null Lafayette, IN 47904

    • BK Management

      132 W Main St Crawfordsville, IN 47933-1718

    • BK Management

      928 Robinson St West Lafayette, IN 47906-2766

    Business ProfileforBK Management

    Home Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Property Management

    Business Details

    This is a multi-location business.

    Find a Location

    BK Management has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BK Management

        null Lafayette, IN 47904

      • BK Management

        132 W Main St Crawfordsville, IN 47933-1718

      • BK Management

        928 Robinson St West Lafayette, IN 47906-2766

      Location of This Business
      Lafayette, IN 47904
      BBB File Opened:
      8/3/2020
      Years in Business:
      21
      Business Started:
      7/29/2003
      Business Incorporated:
      7/29/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Stuart Propes, Manager
      • Ms. Cayla White, Compliance Manager
      Contact Information

      Principal

      • Mr. Stuart Propes, Manager

      Customer Contact

      • Mr. Stuart Propes, Manager
      • Ms. Cayla White, Compliance Manager

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      When I moved in, my lease said I was responsible for all utilities. I asked what that meant, and was told it meant gas and electric ONLY and I was given the service providers and set up services with them. 8 months into my lease, BK Management informed me that I was now going to pay water, sewer and trash through a service provider they set up. My apartment is in a building with three commercial businesses. No water meter, no explanation of how any of the charges are divided. I asked for one, and was never given an answer, other than you lease says all utilities. Today I got the first bill and it is due in THREE DAYS. I didnt get any notice of this until today. The new bill requires me to pay a $30 account creation fee. I am not renewing my lease, which expires in May, but will have to pay this one time fee of $30 three months before I leave, and no one will explain how they came to these charges with the other properties at this address, which again are businesses. These new charges come MID lease and date back to November, which is also arbitrary. I repeatedly asked when this would start being due and how much it would be and they never answered. This may be legal but its not ethical.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas B

      1 star

      06/12/2024

      Signed for apartment a little over a month before the current tenants moved out. They promised it would be deep cleaned and painted before we moved in. The day we were supposed to move in there was still black mold, dead roaches, sticky cabinets, marker on the walls, toilet sinking into the floor, missing light covers, mouse droppings on the floor, broken appliances, holes in closet doors and walls. They asked for a few more days to work on correcting the is***s they apparently didnt notice after doing a deep clean. Three weeks later it was still a disaster. They gave us the option to cancel the lease and give a full refund on deposit and payments. We gladly accepted. Were at day 47 and our deposit and fees have still not been returned. Their manager tried to tell us the 45 day rule only applied to weekdays. She stated in a call after I informed them I was getting a lawyer that it had been sent out in the mail and we should get it any day now, then 5 minutes later it was electronically deposited in our account but we just cant see it yet. It has still not been deposited into our account. Its ridiculous that we have to *** them to get the deposit back from an apartment that we never even lived in due to their negligence. Zero stars

      Local BBB

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