ComplaintsforBest Exhaust Mechanic
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my car here to get fixed under warranty, come to find out they used junk yard parts on my car didnt fix anything they claimed under warranty. I called my warranty after an inspection was done by ****************** and advised I was going back to have my car properly fixed. The shop is not complying and wanting to fix all issues that have come about and only are fixing what they got paid for from the warranty. They have talked to me like c*** and are very unprofessional. I have had my car in a shop more than Ive owned it because the negligence of this shop. They have added for issues to my car by temporary fixing it . They got paid out by the warranty and was advised they need to fix all issues listed before another inspection since it was in their care. I am ****** upset at the fact I am paying for a junky car they messed up. I have listed the inspection report belowBusiness response
09/21/2023
hello ms/*****************, my name is *** from best exhaust mechanic in ************ *******.
i'm here emailing you the issues that was resolve with ms ***** about her *********************************** the first visit they made and they was not satisfied wth the work and made a problem and then i told we would fix the rest of the problems for free which we did.
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Contact Information
5970 Broadway street
Merrillville, IN 46410
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.