ComplaintsforTrader Buck's Flea Market Inc
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Complaint Details
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Initial Complaint
12/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I went to the business requesting a 8' x 10' booth to accommodate some large items I wanted to sale. ******* (****) took my ****** on 11/4/2023. When I returned to set up the items, one of which is 10', it would not fit. I measured and the booth was 9.5 ft not 10 as I was told. When I complained and told **** that I wanted to cancel my agreement, **** said she had to talk with her manager to try to fix things. In the meantime I put some other smaller items out, but the main things I wanted to sell wouldn't fit because the size of the booth wasn't as advertised. I returned several times and **** said she was still working on it. Finally I went and there was a new rep who said **** didn't work there any more. Some of my items had sold, which they never paid me for. I again said I wanted to stop the agreement and was told I couldn't. The main complaint is I wanted to end the agreement because they never addressed the complaint from November about the booth size and time is passing, which they're trying to charge me for.Business response
01/11/2024
We have contacted the complainant and offered a solution, which they have accepted. We agreed to waive any rents due for December and February and issue them a check for their sales. Further, we have relieved them of any obligation to give proper notice to vacate. We have obtained their mailing address and have mailed them a check.Customer response
01/17/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. They advised they mailed me a check (attached) on 1/15/2024 which I've not yet received, to reimburse me. Upon receipt of the check I will consider the issue resolved.Thank you.
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Contact Information
6144 Broadway
Merrillville, IN 46410
Business hours
Today,11:00 AM - 7:00 PM
MMonday | 11:00 AM - 7:00 PM |
---|---|
TTuesday | 11:00 AM - 7:00 PM |
WWednesday | 11:00 AM - 7:00 PM |
ThThursday | 11:00 AM - 7:00 PM |
FFriday | 11:00 AM - 7:00 PM |
SaSaturday | 11:00 AM - 7:00 PM |
SuSunday | 11:00 AM - 7:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.