ComplaintsforOverhead Door Company of Northwest Indiana
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Complaint Details
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Initial Complaint
12/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Looking into this more the overhead door company did not properly install the overhead door spring. It was supposed to have two springs because the opening is over 16 feet wide and they only put one on which caused him double the stress can cause the spring to break. They did not follow the overhead door corporation standards of installation. The door spring was installed to fail. Im asking to have this repaired at no cost to me due to the fact that it was improperly installed at the time of installation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.