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ComplaintsforComfort Suites Merrillville
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Complaint Details
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Initial Complaint
09/08/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
There was a ton of bed bugs in room 218 on September 3rd. It was gross and disgusting. I paid ****** for the room. We found it in the middle of the night. I got married the next day but got very little sleep. We had to switch rooms check ourselves and our clothes for the bugs which my sister is severely allergic to. Then we checked the other room for bugs and we had to use the laundry room. At the hotel to wash our clothes. Overall process took 3 hours. Will not recommend or sleep at another comfort hotel again.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.