ComplaintsforQuill's Kitchen Supplies
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I thought I was a piece of La Creuset was going to be sent to my daughter--in-law and I paid the $9.95 shipping. It was an add by the Pioneer Woman on Instagram. I thought because she was offering it that it was legitimate. Wrong!! I entered my bank information for the shipping and was charged the $9.95. A few days later my account was charged $179.84. I called my bank and Quills Kitchen. I received two credits for both amounts. I did not know the credit for $179.84 came from my own bank. Citibank sent me papers to complete but I threw them out because I thought Quills Kitchen reimbursed me. I was just charged $179.84 which wound up being the reverse of the credit from ****. Quills told me that they could not refund me the money because it passed my Bank Verification. It supposedly is the cost to enter their monthly drawing. I have never received anything from them and do not want to pay that kind of money for any drawing!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.