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Find a Location

Ace Management Group LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ace Management Group LLC

      PO Box 10781 Merrillville, IN 46411-0781

    • Ace Management Group LLC

      PO Box 305 Schererville, IN 46375-0305

    Business ProfileforAce Management Group LLC

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ace Management Group LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ace Management Group LLC

        PO Box 10781 Merrillville, IN 46411-0781

      • Ace Management Group LLC

        PO Box 305 Schererville, IN 46375-0305

      Location of This Business
      PO Box 10781, Merrillville, IN 46411-0781
      BBB File Opened:
      1/10/2018
      Years in Business:
      7
      Business Started:
      3/15/2017
      Business Started Locally:
      3/15/2017

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I moved out of the place a couple months ago and wont stop sending me rent requests. Our year long lease was up and we were doing month to month. My brother still lives there so I told them they have to send the payment request to him, since he would be the one living there. However, they have continued to send me the payment requests. I do not talk to my brother so this is a problem. I have told them at least 4 times since December that they need to send him payment requests/ that i will not be living there any longer. I have given them his number, they go to the apartment complex often, and have an on-site guy who is practically the property manager. So, they could contact him very easily, but they have disregarded my multiple requests to stop sending me payment requests. I do not want to pay on behalf of my brother because we do not talk, and he sometimes he sends it the day of so I have to pay a same-day-withdrawal fee. I also do not there so it is not my responsibility.Below I added the messages i sent them, there was also a phone call in November or December.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ahkeya W

      1 star

      03/30/2023

      At first everything was going well with the property besides the fact that I moved into a unit that promised to fix a closet door that never got fixed during my duration of staying there and a shower head that messed up when I moved in also. A shower head isnt something you would normally check prior as doing your walk through to move in. As time went on I constantly called and spoke to **** and the maintenance man about fixing things within my apartment they constantly gave the run around and constantly fixed at the problem never fully fixed it all the way. I kept getting the running run and it being ignored. Considering the fact that the maintenance man lived 3 door down from me! When its time to move out they have a hard time giving you back your security deposit and they ignore you when you call multiple times with a forwarding address. Sink always, laundry machines always leaking/ not working. They charge an addition fee to cut the grass and maintain yard work to your rent and the GRASS IS ALWAYS PAST YOUR ANKLES!!! If you call about it they say theyre going to fix it but never come!!!! Going forward with any business I will check their rating through the BBB. Trust me! This place was nothing but a head ache!!!! Do your research!!! I will never rent from here again! If I could give 0 stars I would!

      Local BBB

      BBB Serving Northern Indiana

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