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ComplaintsforRemington Court
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Complaint Details
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Initial Complaint
10/11/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I applied as a co-applicant for an apartment at Remington Court in Mishawaka on 8/20/21. I checked back on the status of my app on 9/1/21 to be told that it was just sent to corp office and no word yet. I checked back on 9/27/21 to be told by office asst Rachel that she didn't have an answer. I asked for office mgr Amber to call me back on the next day, and Rachel said that Amber would be busy doing inspections. No phone call on 9/28/21. My Mother, co-applicant, checked on Friday 10/1/21, and Amber said she thinks it is denied, but has not heard an official answer from corp. My Mother checks back on Tuesday 10/5/21, and Amber is not there and no answer. I made a visit the same day at 3pm, and Rachel was unable to answer any questions. I asked for the corp number and she said it would be in my best interest to let Amber take care of it. Called corp at 4:16 pm 10/5/21 and left a message. 10/10/21, still no response. No hard inquiry on credit report for credit check.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.