Business ProfileforSparks Computerized Car Care

On June 8, 2022, I was told by ***** (the owner) that he had diagnosed the issue with my car as a catalytic converter and the car would be ready for pickup on the 9th. When I went to pick the car up, it was not there and ended up being on his lot. I had to get up with him on ******** to find out where my car was. He proceeded to keep the car, telling us that he had replaced several components including the transfer case, front axel, catalytic converter, exhaust manifold, etc. he also said in august that he had replaced the transmission and said the transmission was in but he had to wait for programming.September 30, 2022, we told him enough was enough and we wanted the car back. When we picked up the car it was in far worse condition than it was dropped off in. I called him back to get the truth and he told me the only thing he ever really replaced was the transfer case and that he had put a new axel on but that did not fix the problem so he switched it back to the original. He did give us a refund for lying and not performing the tasks he said he would. He then BEGGED me to give him a second chance and he would fix it for free. He told me on or around October 5th he picked the car up and told me the car would be ready next week. I have received 0 updates and when I call the line gets put on hold and I get hung up on. I was told several times I would receive documentation about the different parts being replaced and have received no paperwork whatsoever. He has also lost my skid plate and keeps claiming he ordered a new one but that has not been seen either.