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ComplaintsforTim Taylor Roofing & Construction
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In May *** Taylor Construction Roofing installed a roof and gutters based on insurance claim. There is a guarantee of 10 years against leaks. Now I have a leak in the front hall which expands with each rain. I am allergic to mold and mildew. On September 24, I called and left a message at ************. A woman returned my called and promised to have someone out within two days to inspect and address leak. From no one did I receive any response. October 1 and October 4 and October 7, I called ************--no answer, no voice mail; ************ ******** cell to be told that this number not receiving calls at this time. October 1 and October 4 and October 7 I called their ************ number ************, to be dumped into a nameless voice mail. Each call is cordial, yet more despairate. Have they gone bankrupt? What is happening? Please investigate and get back to me at ************. Kind regards, *************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.