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ComplaintsforAllTerrain Paving & Construction
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Work left incomplete 9/18/2023 after starting in July and estimating 4 weeks but left major problems including safety. My house is under contract and contractually obligated to restore/maintain condition. left water meter valve pit lid open in area where children play causing safety/liability issue. left rock in ditch, grass won't grow left ditch filled with waste excavation rock/clods/clay above prior MSD drainage improvement work just a few years ago. left tracks or ruts in good dirt beyond work where they drove trucks off driveway in relaxing time used yard for hours long afternoon breaks daily and destroyed and compacted the best grass in the yard beyond work limits and did nothing for this, both sides of drive from street all the way back to the sidewalk and more. I spoke with them on Friday 9/15/2023 about this and was assured this would be repaired. I have left messages and calls and no response. Photo attached of prior and during construction conditions. I have more better photos of prior constructionBusiness response
10/09/2023
****** *****, the project manager on this project, has reached out to the homeowner directly to address his concerns.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.