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ComplaintsforNew Haven Dental Center
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date: 11/28/22 *** Paid: $300. Initial amount quoted: $138; included 2 exams/cleaning and x-rays Nature of dispute: Went to *********** for exam/teeth cleaning and x-ray. Neither Dental Asst or *********** was able to take x-ray of mouth. Therefore they called *************** former employer and got latest x-ray which was taken in Jan '22. After looking at, he indicated I needed a 2 crowns. Bear in mind, these were the SAME x-rays he looked at when he was employed by previous dental practice. I was at his former employer on TWO visits **************** '22) and he indicated everything was fine. Now all of a sudden, when he has his own practice and with the SAME x-rays, he indicated I needed TWO crowns immediately. Wanting a second opinion, I went back to his former employer and had one of the partners in the practice look at the SAME x-rays and he stated there was absolutely NO NEED for either crown. In my opinion, ************* is trying to scam senior citizens, is NOT trustworthy and exercises fraudulent business practices.His initial quote was for $69 for exam/cleaning and x-ray ... which he never actually took x-ray (merely used the x-ray from his former employer). I paid $300 for a "yearly" family plan which I have no desire to ever go back to experience his fraudulent practices again. I am willing to pay $138 (69 x 2) for both myself and husband but want the remaining balance $162 refunded to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.