ComplaintsforParkview Dental
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Complaint Details
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Initial Complaint
02/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I received braces and orthodontic care from *************, well when removing my braces, the dental tech left all type of glue on my teeth and caused more dental work. when I went to my 6 month cleaning it has to be scraped off, it was really bad. I then had to wait two weeks for my retainers and I called explain that my teeth were going to move, they had my retainers and never called and my teeth moved. I had to call them and ask if my retainers had come in and they receptionist told me that they were in a week before. I feel as if they were playing with my money and time and I am requesting half of my money back because now I have to get other dental work. I am requesting at least $2500 I paid $6500Initial Complaint
09/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Husband had teeth extracted In January 2022 and an upper denture made which we have paid a total of over $5,500 to date. It never did fit right. It is now September 2022 and he has been back to Parkview for relines and adjustments. The dentures are too big, he can't eat with them in and was told by the dental assistant that he may just have to remove them when he eats like her mother did. We finally gave up and went to a dentist in Martinsville who said the denture will never fit right, it doesn't line up with his bottom teeth and it's too big. I called Parkview Dental on September 8, 2022 at 8:00 am to speak to the dentist to see if we could get a partial refund on the denture so we could pay for the new one which was only going to cost $1,200. The front office girl said he was not in and I would have to tell her what it's about before she could leave him a message to return my call. When I explained that we would like to get some of our $5,000 back because they couldn't seem to make him a denture that fit she just kept saying we needed to come back in so they could reline or make some adjustments. I finally told her we were through coming to them and I was through talking to her as she had no authority to make a decision at which time she hung up on me and needless to say we never got a call back from the dentist.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.