5 Customer Reviews
Review from Wynette N
2 stars11/13/2023
The person they have renting the property out is nice kind and understanding and then you meet the maintenance and management team and they **** big time. Ive been here for 2 months and I have been charged a maintenance fee when in fact the maintenance does nothing. I asked for repairs to be done and now Im being chattfor maintenance to come out but yet and still I pay a maintenance fee monthly. They lack communication skills as well as professionalism. Im looking for. New place as we speak I cannot tolerate poor maintenance and communication. They charge me a maintenance fee monthly but does nothing I ask. And trying to charge me for maintaining things that are maintenance related.. please help
PMI Indianapolis Response
11/14/2023
*******, sorry you are having trouble. I reviewed your account. There is only one work order open on your property, all work was completed with photos, and you were not charged anything for this work. You are requesting cosmetic upgrades and additional amenities added. You are on a subsidized section 8 lease, at a fixed rent amount. We will not be adding fencing, railings, and doing cosmetic improvements to this home. It has passed all the *** inspections, and is a safe, clean, and functional home. In your lease, you agreed that the property was acceptable to you in as is condition. Your continued reviews and complaints will NOT change our decision not to complete cosmetic upgrades. You have a lease break provision, that allows you to move out with a lease break fee. I recommend you use it and find a home you will enjoy.Review from Richard E
1 star02/21/2023
Extremely poor communication! If you don't constantly push them they won't get anything done! After fighting with then for over a month I've parted ways. I would not recommend this company to anyone. Don't do business with these people.Review from Todsha C
1 star06/16/2022
PMI is horrible! My father been living in his apartment for 2 weeks without Air! I have been calling Pmi 2 weeks straight and my father still doesnt have air.. its 97 degrees outside and the inside of his apartment is 90 degrees.. these apartments are horrible!Review from Penny W
1 star02/28/2022
I had nothing but problems with the house that I rented from this company and with the company they were charging me for services that I never received and when I would tell them they still did not give me the services and expected me to pay every month for a tenant package that included services that were never done in the two years that I lived there. This company is awful and I would not advise to rent from them or do any kind of business with them. If you have an emergency..hang it up they will not answer the after hours emergency line.Review from Reina J
1 star11/08/2021
PMI Indianapolis has been a nightmare for the last two years. I have been charged for services that I never received and double charged. Now they are trying to make me pay a portion of the taxes on the house Im renting. This can not be legal! I have lived in this house for almost 4yrs and never have I had to pay taxes on this house that I am renting.
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