Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Royal Veterinary Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRoyal Veterinary Service

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    401 S West St, Odon, IN 47562-1547
    BBB File Opened:
    12/9/2005
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Business Incorporated:
    1/1/2001
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Dr. John Royal, DVM/Owner

    Customer Contact

    • Dr. John Royal, DVM/Owner
    Additional Contact Information

    Fax Numbers

    • (812) 636-7342
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deleona M

    1 star

    01/25/2023

    We are the owners of the other Chihuahua who also had an awful experience with Dr. ***** the same day. It is unfortunate to hear our own incident, which we will never be able to forget, is so easily confused with another dog who was put through the same treatment that day.

    We scheduled our dog for an annual visit in which staff were informed our dog is anxious - no mention of him needing muzzled then or when we arrived, we waited alongside others problem free. There was no interaction between our dog and any staff besides the vet himself.

    We were called back to the exam room, it was said at this point that our dog (another 9lb Chihuahua) can be nervous and may try to nip. You told us that "he won't be biting me" and handed us a muzzle to put on him. We did so without incident as stated. The vet had ZERO interaction with our dog, before striding over, grabbing him by his harness and flipping him onto his back in a quick aggressive manner. We were in complete shock - our dog is terrified at this point and trying to get away. Dr. ***** grabbed his muzzled snout and shouted at him to "quit it" repeatedly, while scolding us, "Girls this is completely unacceptable" - as our dog struggled more, the vet became more agitated and rougher in handling, this led to our dog peeing and defecating which was met with further agitation, not an ounce of empathy towards a clearly terrified pup. This continued as the vet assured us noone would ever treat our dog if he got sick, and if he needed put down, he wouldn't do it.

    Somehow, we kept our wits throughout this awful experience, and after asked Dr ***** (who is resting on the table out of breath) for any advice, he told us "Nope, its too late for him".

    After posting on social media, it is clear that you do, do this everyday if you'd been transparent from the start that you had no interest in anxious animals, we'd gladly have gone somewhere else. Hopefully this will spare at least a few others from the same treatment.

    Local BBB

    Tri-State Better Business Bureau, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.