ComplaintsforBassett Sealcoating
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Complaint Details
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Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We overpaid by $90 for the job which was done 3 weeks ago and I have been trying to get our refund. I have emailed and texted and called the owner ******************************************* and he keeps telling me he is going to pay in a day or two and he hasn't come through on any dates that he said he would pay us back. I have proof that we overpaid and he agrees but won't pay us back. I have copies of the dates that he said he would send us the money about 5-7 different dates but it hasn't happened. The job total was $710 dollars and we paid $200 before he started for the deposit and we were out of State when he finished and we sent him another $600 because we didnt have our paperwork with us and he said $600 more was correct. When we got home we saw the invoice and saw the we overpaid and have been trying to get the $90 back our $90 back that we overpaid. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.