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ComplaintsforWCS Contracting LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Originally hired this company to build a pole barn, showed up 3 times in 5 months. I have a 1/4 built shell out of square, been lied to numerous times on coming out to fix it. Ruined thousands of dollars worth of materials. This contract company/********************************* has NO business doing anything for anyone.Business response
02/14/2023
I apologize for the delay in the build, we have had some permit issues and we also got red tagged bc of customer not calling in for inspections. We will finish soon or a refund.Initial Complaint
01/27/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
We paid half for an "addition" which was ****** dollars. Told ***************************** we did not want him to do the work and want the money back. Has been over a month and a half and have not received any money back.Business response
02/28/2022
I own WCS Contracting LLC. , and I am responding to a complaint I received in the mail. The complaint is with ********************* , I received half down for material and 50% of labor . It states clearly in our contract that any previous money paid is non refundable and even tho it states this , ***** said they did not want us to do his job , now that was also after they were scheduled in and also 95% of his materials were purchased . Lowes is supposed to be putting it back on my card to get them their material money back . I offered to pay it back in payments until lowes dropped it back to my card and ********************* said no. I tried to resolve this and he has slandered our company and called me names and has now made a complaint with BBB. He chose to sign the contract and even tho I offered to start paying it back he said no. If you have any questions please email me . Thank you for the letter letting me know about this customer.
Customer response
02/28/2022
As you can see here I did ask for money and you can see he used it towards payroll to pay his employees. I do not understand his response by saying the "contract has a non refundable deposit" then saying "iv tried offering ***** ****** which one is it? In all honesty we have asked for a copy of the contract and we have never received one. I have even given **** ***** dollars of my personal money to help him "pay his bills" because he was broke. And have not even seen that back yet. I just want our money back that he stole from meBusiness response
03/01/2022
Well for starters , he offered to help me out when I was in a pinch yes . And I did tell him that I would pay it back despite our contract saying non-refundable . But he said no he wants it all at once or no! So I can start paying it back weekly or when I get the big bonus from the job we are on now in July then pay it all in one sum. NOBODY stole any money from anyone! Thank you BBB for your help with this matter.Initial Complaint
12/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid this company 5,600 last December for a new metal roof and he( John ************************,owner) has not done any of the work. I have contacted him many times to return my monies and always get told he will next week but has yet to do so.Business response
02/28/2022
****** and I have already came to an agreement and I've already paid $1,000.00 back and will continue to make payments back to her until paid in full.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.