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Find a Location

Napleton Nissan in Schererville has 1 locations, listed below.

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    Business ProfileforNapleton Nissan in Schererville

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1301 US Highway 41, Schererville, IN 46375-1313
    BBB File Opened:
    6/18/2019
    Years in Business:
    5
    Business Started:
    5/16/2019
    Business Started Locally:
    5/16/2019
    Business Incorporated:
    5/16/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • Napleton Nissan Schererville

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On 1/22/24 I purchased a brand new vehicle from this dealership for 35k. During the month of January this dealership was advertising on its website that anyone who purchased a new or pre-owned vehicle before 1/31/24 would receive a free gas card valued at $300. After the sale was completed and I took possession of the vehicle and left the dealership I realized that the gas card hadnt been mentioned at all. I called the dealership the next day and had a conversation with the salesman who sold me the vehicle and he says that the free gas was only for vehicles purchased at MSRP, but he wasnt sure. A few days after that the executive manager of the dealership sends me a text thanking me for my purchase and an invitation to contact him with any questions or concerns. I voice my concern through text about not getting the gas card and he responds by saying that maybe the gas card incentive was worked out of the deal to help me reach a lower payment, but he was going to do a little research and get back me, which he never did. The advertisement for the free gas did not state in any way (not even in fine print) reasons why the free gas would not be given out. Napleton Nissan falsely advertised a free gas card and then reneged upon that advertisement.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northern Indiana

    BBB Reports On

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