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Find a Location

AAA Mudjackers, Inc. has 1 locations, listed below.

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    Business ProfileforAAA Mudjackers, Inc.

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    AAA Mudjackers specializes in concrete leveling, also known as
    mudjacking. Mudjacking and/or Slabjacking is a hydraulic way of lifting
    and stabilizing concrete. Whether it would be a driveway, sidewalk,
    garage floor, patio, or interior floor - any kind of concrete slab can
    be raised and stabilized. Mudjacking can also fill voids under concrete
    without disturbing the concrete.

    Business Details

    Location of This Business
    5925 W 300 N, Sharpsville, IN 46068-9472
    BBB File Opened:
    7/19/2007
    Years in Business:
    25
    Business Started:
    4/1/1999
    Business Incorporated:
    2/3/2000
    Type of Entity:
    Corporation
    Business Management
    • Mr. David McDonald, Owner
    Contact Information

    Principal

    • Mr. David McDonald, Owner

    Customer Contact

    • Mr. David McDonald, Owner

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donna C

    1 star

    07/12/2023

    Beware, Beware, ***** the owner of company came out to bid job and said its an easy fix, his guys would remove caulk and there would be no gap after they were done. My husband mentioned the gutter and that would be no problem its an easy fix. ***** and another guy came out today and theres a 3/4 to an inch gap on corner and they cant lift it anymore because of the gutter. We offered to take the gutter off and ***** said no it wont work he already fixed it. We were very unhappy because theres a 3/4 to an inch gap on right corner and he said there would be no gap. He began yelling and said if we dont like the work, dont pay him. He doesnt want our money! My husband offered 3 times for him to take our check and all 3 times he refused, he didnt want bad social media reviews. He continued yelling saying $650 isnt going to make or break him - ENJOY YOUR FREE CONCRETE!! Very out of line behavior from a company owner and no one should have to experience this especially when the job is not done like he said it would be. We called ********* concrete because they referred us to him and they are removing them from their referral list of contractors. They couldnt believe a company would behave in such a way.

    AAA Mudjackers, Inc. Response

    07/13/2023

    We did show up like we said we would to ********************** and *****'s Step. *********************** assumed we would remove the caulk; we do not do that, and the work order only says lift and stabilize step that is what ******* told us he wanted done.

    *********************** stayed in the house the whole time we dealt with her husband *************************** from the time he called for an estimate to scheduling the job and on the job. We did not take any money from them, they said they were not happy. If we kept lifting it would have done damage to the gutter, ******* offered to remove it, but it was screwed into the brick all the way up the house it wouldn't have been an easy job to remove.

    If *********************** wanted the caulk removed, they should have told me, and I would have explained that we do not do that. All we were told is to lift the step.  ******* and *********************** did not tell us the gutter was added after the concrete had settled or we would have told them we would need that removed first.  We also lifted another area they wanted done that was not on the work order because they added it onsite.

    Local BBB

    BBB Serving Central Indiana

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