6 Customer Reviews
Review from Linda E
1 star04/18/2024
I ordered 2 sets of a 3-in-1 butterfly **** which would have included 3 different colors in one pot. There were only 2 pitiful looking tiny little plants, not 3. I emailed their customer service twice and never heard from them. *************************** Designs has joined this company allowing their plants to be sent out in his name and I will never order any more of his *******'s plants.Review from Della C
1 star06/06/2023
I ordered ***** ****'s and Double asters last year spending close to $300. He said that they are guaranteed perennials and would come back every year. Well, they didn't. Not 1 Aster but I did salvage 3 calla ****'s I grew inside. I want a full refund. Della ***** ********Review from Anne W
1 star06/03/2023
I have already contacted QVC and been refunded my money for the Desert Rose plant I purchased through them from *******'s Garden. The reason I'm writing this is for everyone who received this particular plant. I don't want anything in return, I just want *******'s to know that they have a lot of very unhappy QVC customers. The photographs of the plants people received are truly unbelievable. Most people received a dead plant that had come out of its pot and was being tossed around in a box that was way too big for it. I've seen some bad packaging, but this didn't even make sense. Why put a 3-inch plant in a 24-inch box? The plant was not contained. The plant was also not as described. It states in the description, "shipped as: one actively growing plant in a 3.5" container". The plants customers received were not "actively growing". They were bone dry. People spent $32 for a dead plant. Fortunately, QVC is issuing refunds because they ARE a reputable company. I will never order any plants from *******'s Garden after this. They are not a reputable company, and I'm very surprised that QVC does business with them. Perhaps they won't after this.Review from Sue C
1 star05/27/2023
I received a Tropical Bi-color Desert Rose live today. Upon opening the box the plant was laying in dry dirt, no plastic bag, no moisture packing around roots. The dry dirt went everywhere. There were only 2 living leaves at the top of the plant.Review from Shirley B
3 stars11/09/2022
I ordered a Gardinia tree for my husband whoen he passed in Dec. of 2021..believe I received it in April..And it's been having Spider Mites on and been fighting them and trying to save since I got it cause it is almost dead now also...very sad..*****************************..Lake Michigan Thanks.Review from Debra B
1 star05/19/2022
Ordered thru QVC. Arrived at the end of the year. I bought 2 winter hardy crape mirrors and they were dead on arrival. I can never get ahold of customer service. I dont think they exist
Customer Review Rating
Average of 6 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.