Business ProfileforHonest Experienced Labor Professional

I have had an issue with this person since the fall of 2020 when he had an inexperienced person install my furnace. I also had my AC unit replaced at the same time which because the time of year it was I wasn't able to run the AC. The owner of this company has come back several times to fix issues with the furnace and when running the AC there was problems with high humidity in the house that I didn't have before. He tried to find the problem but was not able to. He installed a 2 ton unit and it cooled the house fine but did not draw much humidity out. He explained that it was a high efficient AC and was not running long enough to pull enough humidity out so I ask if going back to the 1 1/2 ton unit that I had before would make a difference and he said it could so I decided to go back and he changed it out. I did not know that he had not changed the coil or the piston to match the smaller unit which caused the AC not tp perform the way it should. I hired another Heating and cooling person to look things over and that was what he told me. Also the first guy ( ***** ****** is his name) had installed a small return air vent in the kitchen and in the attic he left an 1/12 gap around the opening that was not sealed and was allowing hot air from the attic to be drawn in and insulation to fall through the vent .Also on the furnace, because it has a humidifier used a metal pipe which is going to cause it to rust. I now have to replace this. He knew the things that was done was not right but he was tired of dealing with the issue .I lost my husband in 2020 to covid and lost 30,000 in income and cannot afford to fix these problems and he has since blocked me from being able to contact him. I have statements from the heating and cooling person on the problems and an estimate to fix the furnace issue but the AC would not had to be replaced again had he been honest with me. He said the smaller unit should cool the house just fine and it might have.