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            Business ProfileDale's Service Center

            Auto Services

            Contact Information

            1575 N Bendix Dr

            South Bend, IN 46628-2851

            (574) 289-9636

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1575 N Bendix Dr, South Bend, IN 46628-2851
            BBB File Opened:
            12/16/1996
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Started Locally:
            1/1/1979
            Business Incorporated:
            7/13/1998
            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (574) 289-4645
              Primary Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/23/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            Transaction date ===09/07/2022 Amount money=====$1043.80 Business committed to provide=====Fix repair car mechanical problem Dispute is===== Money Amount for service don't provided The business don't want negotiate Invoice# ***** On September 05/2022 ,,,,.I take my ******** ML430 to==*** Automotive or and/ **** s Service Center for fix a mechanical problem=== I explain to them ,,,the car star and drive but when the car reach the speed of 40 mil per hour die ,,,,,.then the car star again and when reach the speed of 40mil per hour die and this happen every time the time ,,all the time,,,They says they go to fix it.2 two weeks later they call me and says ===The battery is bad i provide a good battery They call me on September 07/2022 and says ===You car is ready and I need to pay $1043.80 Same day I pic up my car and pay $1043.80 ,,, I was driving my car for about 10 minutes my car die ,, === same happen again when the car reach the speed of 40 mil per hour die,,,I go back to *** and they says is ok change the gasoline in the thank and everting go to be fine ,,,, ITake home my car for one day and the car never work ,,,I go back to *** and I was told they go to Inspect the ******** again,,,A week later they called me for pic up my car ==the car no work but ,, I need to pay $140= more for the inspection ,,, I don't pay that ,,the says for pic up the car I need pay or they don't let me take the car the car ,,,Car don't work till today 09/23/2022.They never show me or hand me any graphics from any scanner for the job they performance on the car they say s all time they ""INSPECT " the car they dont '' DIAGNOSTIC '' the car .I understand for == "INSPECT "= the car and replace the battery the charge of $1043.80 is to much..Minimum regular commercial warranty is for 30 days ,,, They no Honored this
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            ASK S

            01/27/2023

            Continuing from my last complaint. I took my vehicle in for power steering repair. Long story short, they did not do the job correctly. My car started making funny noises and steering went out again. This time left and right steering was out. I was skeptical and wasn't sure if I should send the car back but because it's under warranty I chose to send it back. I went to pick up my car when they told me it was ready. I let the car warm up due to the cold weather. It was making a whining noise. The same sound that it was making when I dropped the car off for the second time. I sat about 10 minutes before trying to pull off and all I heard was louder whining and as I turned the wheel I also heard whining again. This happened last Friday. Here it is Friday again and I am still hearing noises. I'm not sure what to do. I do know that it's under warranty with them. Do I go back a third time? I'm scared. I asked to speak to the owner multiple times from the initial visit and they never gave me an opportunity to speak to the owners. I believe there's a certain mechanic that doesn't like doing his job or they're taking parts, putting them on other cars or keeping the good parts for themselves and charging the customers. That's just a speculation but some of my parts were still good that they recommended. They even said I needed a new battery that I just bought last year saying that it's old. I probably should look in the battery compartment to see if it's still the same battery. They might have taken that as well. I'm so frustrated with customer ********************** oriented businesses, robbing people taking their money but not giving proper repair or good customer **********************. I guess it's time to file a consumer complaint with the attorney general. All I ask is that they fix my truck right. I paid them more than enough.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

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