Business ProfileforCommunityWide Federal Credit Union

1.On or Around December 2022, ******** took two (2) car loans from ******************** Wide for two ******* Elantra financing..2.Claimant will receive several and harassing mails, emails and text messages from Respondent about ************* Proof. At the beginning, Claimant provided via Phone Call, text and emails the information required showing the cars were covered, not just by one, but by two insurances at any time, and one deductible is $1,000.3.Claimant will take Notice on April 2023, while reviewing his tax return, that $11,000 were added for insurance to the loan. ******** immediately contacted Respondent to asked them to correct the error and provided once again insurance proof. ******** was told via phone that Respondent will take care of everything, and assumed the issue was taken care of. 4.Claimant warned Respondent that such negligence may end up on a Class Action and huge fees.5. Claimants will take notice once again on April **************************** his tax filing about these two accounts above-mentioned. The numbers did not add up, and Claimants felt like the cost of the two cars are way higher than there should be, and the amounts paid during the tax year is like doubled than what was expected.6.In May 2024, Claimant decided to verify his automatic payments on the ComWide.com website.7.In one car loan, Claimant set automatic payment for $885.67 per month for the car note, but Respondent charged an additional $763.38 every month without any authorization.8.In another car loan, Claimant set automatic payment for $451.99 per month for the car note, but Respondent charges an additional $697.79 every month without any authorization.9.On the one car loan, Respondent charged $6,101.00 as insurance premium on April 6th, 2023, and $3,134.00 as Insurance Premium on February 1st, 2024.10.On another car loan, Respondent charged $6,702.00 as insurance premium on March 30th, 2023, and $2,992.00 as Insurance Premium on January 25th, 2024.