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ComplaintsforCommunication Company of South Bend, Inc.
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have an alarm system and monitoring with the company. The cellular long range radio of my system was phased out by the Cellular carrier. This is the only form of communication the alarm has therefore rendering it useless. I have made numerous attempts to get service but I can never get a response. I have been without service for a month and I have already prepaid for the year. I have spoken with ****** numerous times and spoke with the service manager **** once and left messages twice. I have asked for them to fix it or a refund and they still will not respond. The only one I can ever talk to is ****** in the office. Now I want my money back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.