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ComplaintsforE. E. Brandenberger Construction
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Complaint Details
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Initial Complaint
02/20/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Brandenberger was contracted to provide HVAC lines, gas line, and plumbing for future finish of a 3rd floor on a new home build. At our final review the location of the water line was marked and identified as "in the wall" because the wall was closed and the line was not visible. We are currently in the process of finishing the bathroom and the new plumber has not been able to locate the water line. I have tried to email and call Brandenberger this week, but ***** has returned my calls. We would like assistance to find the line as we are unable to continue. We also feel that it is Brandenberger's responsibility to locate the line as it is not where marked or install a new one if is determined it was not installed per contract. Thanks, ********************* ************Customer response
02/22/2024
Claim number ******** with E.E.Brandenberger should be closed. We have been able to locate the water line and we thank Brandenberger for their assistance.
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Contact Information
15428 Boger Rd
Spencerville, IN 46788-9634
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.