ComplaintsforRogers Sewer & Drain Cleaning
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Complaint Details
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Initial Complaint
01/25/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had Rogers Sewer & Drain Cleaning out on 1/20/23 to fix my toilets. I had already replaced the guts to one toilet and had them look to figure out why the water was constantly running and asked them to replace the guts of the other toilet. I was told that he fixed the first toilet and that the other toilet only needed a new flushmaster. The first toilet still has water running constantly and my receipt shows that I was charged for new guts for the second toilet but he only replaced the flushmaster. I called the company back on 1/20/23 and made a complaint. I was told that they would be out to make the appropriate repairs on 1/23/23 but they have not made any attempts to come out to make the repairs or contact me in regards to my complaint. The plumber was only in my house for ***** minutes and I was charged $275 for repairs that were not even made. The check that I wrote to the company has already been cashed and I now believe that they are trying to take advantage of older people such as myself.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.