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ComplaintsforHomeworx
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Complaint Details
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Initial Complaint
08/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Homeworx came to my home in February of 2022 to start work on our deck. They stopped showing up to the job and have been unresponsive to myself and their insurance company. They had us pay them in advance and purchase materials out of pocket. We are left with a ton of leftover materials and the job is not complete. We have no railings on our upper level deck which is a huge safety concern. Everything they did build is having to be taken down because it was installed incorrectly. Our stairs they built are crooked and leaning. The deck itself is leaning and our posts were not set in concrete so they are having to be dug up. Please let me know if you need more documentation, information or photos. I have a lot more.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.