ComplaintsforWeldy, Dr. Assoc.
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Complaint Details
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Initial Complaint
11/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I brought my pet in for a full thyroid blood panel on Sept 14 2021. I spoke to the vet and vet techs to make sure they were running a full thyroid panel since I just recently visited a vet that ran a full senior blood panel and requested that I get full thyroid panel because t4 was low. I was told that I would get a call and result within a week. I never received a call and received an email with bloodwork. The bloodwork was not a full thyroid panel. It was a senior blood panel which I just had done prior. I booked this appointment only for a full thyroid blood panel which was not done. I have attempted to call the office and email about this issue because I paid $310 for the visit. I had to file a dispute with my credit card company about the charge and still have not received a call about this issue from the office. Dr weldys manager still has not called me about this and still is sending me a bill and adding late charges. I need this resolved.Customer response
11/04/2021
Please close the complaint. I resolved it with the business today. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.