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Precision Touch Custom Painting has 1 locations, listed below.

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    Business ProfileforPrecision Touch Custom Painting

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3319 Azalea Court, Westfield, IN 46074-9716
    BBB File Opened:
    5/5/2016
    Business Management
    • Mr. Jeff Wilder, Owner
    Contact Information

    Principal

    • Mr. Jeff Wilder, Owner

    Customer Contact

    • Mr. Jeff Wilder, Owner

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We had contracted this company to paint our kitchen cabinets, 2 rooms and a stair railing. The rooms and railings turned out fine, however the cabinets turned out awful and we now have to have another company out to repair. The doors/drawer fronts were removed and painted in our cold garage. This caused the paint to not dry properly. The sanding that had to be done was being done on damp paint. You can see paint run marks, brush/roller marks and see where the paint pooled. They were also supposed to fill the drill holes as new hard **** was installed; there was an attempt to fill the holes on the exterior of the doors/drawers (which are still highly visible) but the interior holes were not filled at all. The upsetting thing is that these were reinstalled, as though they were done. Once all the issues were pointed out, ********************* agreed they didn't turn out correctly. He did try to repair but failed in bringing the cabinets to a smooth even/professional looking finish. He advised he would remove ****** from the total due to the fact they didn't turn out. We should not have paid the cabinet portion of the ****, however my wife was home alone when the project was "finished" and payment was due. She was not comfortable withholding payment, as unfortunately you never know if something may go south. We fill we should be refunded the total for the cabinet painting as again, it was not done correctly and we now have another company out on the 24th to repair. Pictures have been attached.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

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