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Find a Location

Smiths Painting Co. has 1 locations, listed below.

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    Business ProfileforSmiths Painting Co.

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Westfield, IN 46062
    BBB File Opened:
    1/17/2023
    Years in Business:
    1
    Business Started:
    3/11/2023
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Ms. Emily Ireland-Toal, Managing Member
    Contact Information

    Principal

    • Ms. Emily Ireland-Toal, Managing Member

    Customer Contact

    • Ms. Emily Ireland-Toal, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Initial estimate was provided on 12/19/22 for $12,000, which broke out to: $4,000 to organize and clean the entire house; $500 to caulk, sand and paint master bath walls; $1,000 to paint ceiling in kitchen/dining, great room, and hallway; $5,000 to prep and paint the trim, walls and doors in the same three rooms; $250 to add one row of vinyl plank flooring in office and great room and one row plus the closet opening in the laundry room; $1,250 to replace trim in front hall, install baseboard in baths, and install quarter round throughout.I paid a $4,000 deposit, then $6,500 when the painting was finished - there is still A LOT that needs to be done or fixed. I also paid $218 in advance for supplies, but only received a receipt for $68. The contractors completed poor quality painting and only organized enough so they could paint. They did not remove switch and outlet plates or doorknobs, picture hangers, brackets, etc. and five doors were painted then closed while wet. They dont know how to fix a nail pop or sand a wall after adding plaster to repair holes. Then they wanted me to pay the remaining $1,500 of the original estimate even though they hadnt even done half off the organizing and cleaning that was promised, plus an ADDITIONAL $3,450. They werent going to take off the extra $150 I paid for materials. When I wouldnt pay ANY additional money, they went around and tore out the baseboard, flooring, and trim that they had just finished installing, plus some they DID NOT INSTALL, ruining some of the trim and pulling off paint in the process.They actually made up a third invoice that came out to $10,500 as if that justified what I paid them. I have attached a full explanation of what I paid and the work that was done. Invoices and pictures of the quality of the work are included. Other pictures show where the trim and baseboard were removed and the damage they caused.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

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