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Find a Location

ClearCoat Roofing, LLC has 1 locations, listed below.

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    Business ProfileforClearCoat Roofing, LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Roofing, siding, gutters

    Business Details

    Location of This Business
    Westfield, IN 46074-6215
    BBB File Opened:
    3/27/2019
    Years in Business:
    5
    Business Started:
    2/1/2019
    Business Incorporated:
    2/28/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    16
    Related Businesses
    Business Management
    • Mr. Neil Furry, Owner/CEO
    Contact Information

    Principal

    • Mr. Neil Furry, Owner/CEO

    Customer Contact

    • Mr. Neil Furry, Owner/CEO
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The transaction date is August 31, 2022. The repairs were complete; however, the dispute is over the property damage to our back deck that happened from the workers Clearcoat Roofing sent. They put a tarp down and threw the shingles on the tarp and then drug the tarp off which left a huge deep scratch across the deck. They admitted the damage and ******************* from Clearcoat Roofing came out to see the damage and said that they would fix it. They tried some kind of filling along the scratch and then used their shoe to smear it, then in November **** sent out one of the workers to replace the decking. They pulled up the some of the boards and replaced them with a darker gray. They left the deck boards loose, with gaps, a foot size hole in one area, the railing totally off or loose and he never returned until May. **** said he hired contractors to do the job and so he was not responsible, then he said he would only replace the top of the deck. The problem is the color of composite boards we used are no longer available. The entire deck has to be replaced to match. I don't want the deck two different colors. The deck was a light gray which matched our house and front porch. Now they have to use a dark gray. The top of the deck is 16 foot composite boards and then you have the finishing boards which are the trim, steps, and skirting that should match. **** has had a couple guys out that have replaced the top but then the edging boards are even a darker gray than the dark gray. I ended up having to pay the guy working $250 for his labor hours and he said he would be back after exchanging the wrong darker boards with the correct boards. It has been almost a week and our deck has not been touched. I want it all the same color even the edging, steps and skirting. I would think that when property damage occurs there is a breach of the contract. We received an invoice for the remaining $1000. I would rather take the $1000 and get our deck fixed ourselves.
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    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Indiana

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