![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMZ Plumbing Services, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
July 27, 2023 -I hired *** ******** *** ******** ******** *** *** ** ******** ******** **** to do rough-in plumbing as we were finishing our basement. This included plumbing for the wet bar, toilet, shower and lavatory including vents. -*** failed to install a p-trap under the shower drain. Upon completion of bathroom including tile shower and tile floor, there was a whooshing sound when flushing the toilet like there was not ventilation. The area was NOT properly ventilated, which I spent money to hire a plumber to complete ventilation because *** would not return calls or texts. Upon completion of ventilating the area, there was still a whooshing sound coming from the shower drain when flushing the toilet. There was no standing water in the drain, which with a p-trap there would be to prevent sewer gas from coming up. After expressing concern of this to *** again, he said he would come by and never did. After multiple calls and texts, I received two professional consultations and both confirmed *** failed to install a p-trap. I even called *** from my wife's phone and he answered within two rings and said he would call me back in 30 minutes and never did. -As of this week, we hired a professional company to remove portions of the shower wall tile and the shower pan to find there is indeed no p-trap. I have documented everything with photos and videos of before and after. With no p-trap, this allows harmful sewer gases to come up. Upon reading a few reviews of ***, this is a common theme to have faulty workmanship and never show up to fix it, essentially ghosting his clients. -Now that I have full proof and documentation, I will be filing a small claims lawsuit at the ******* ****** *********** -There is a recent review of ***'s business on BBB and it is in-line with my experience. I want to make sure no other person falls victim to ***'s poor workmanship and business handlings.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.