ComplaintsforHome Steel Siding and Windows, LLC
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Complaint Details
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Initial Complaint
07/27/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We hired this company to finish our insurance claim for hail damage to our home. Terry Kinderknecht performed the job. He did not replace all the damaged siding and window wraps. He also damaged our outside outlet and it no longer works. We contacted him with these issues thru email and phone calls. He ignored them and our insurance agent for over a month. He finally spoke with my spouse and said he would stop by the middle of next week when he was in town and make it right. That was over 2 months ago.Initial Complaint
03/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have a lifetime warranty on siding and gutters, at the cost of $*********. I have leaking gutters on all sides of my house and need to be inspected. I have called many times and left email messages, but they never call me back to resolve this issue. I do not know what to do now, because I cannot afford to have the gutters replaced or repaired. I am so sorry we even dealt with this company.Business response
04/13/2022
Business Response /* (1000, 10, 2022/03/30) */ We will reach out to this consumer.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.