ComplaintsforWater's Hardware
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Complaint Details
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Initial Complaint
02/19/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
2/15/23 customer paid $****** for microwave oven. Microwave oven was faulty, but **** ***** refused to refund money back to the customerBusiness response
03/29/2023
This purchase was not made from our business.Business response
03/30/2023
microwave was purchased on 2-15-23, 2 or 3 days later she came in with microwave and sad it did not work so I took it to my service desk and tried it out it worked just fine no problems with the microwave then her response was she dosn't want it and it won't work for her house. So I told her that she used it and I can't return it it's used and I can't resell it I did tell her that I was sorry but I just can't take it back. so she got mad and said we could just keep the microwave and left so i took it to the back to keep it so if she desided to come back in for it it would be here for her a few days later she had some one come in to get it, thats the last I have heard from her tell this complaint. If need to I will let her bring it back and eat the cost of it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.