Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valor Automotive has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforValor Automotive

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1825 Goldenbelt Blvd, Junction City, KS 66441-3935
    BBB File Opened:
    3/1/2021
    Business Incorporated:
    11/12/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • Valor Automotive Group, Inc.
    Business Management
    • Dustin Zeck, Owner
    • Dennis Webb, Manager
    Contact Information

    Principal

    • Dustin Zeck, Owner

    Customer Contact

    • Dustin Zeck, Owner
    • Dennis Webb, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    They was trying to seal the windshield and broke it and had to replace it. Well when whoever they had come to replace it damaged the interior parts of both side of the windshield plastic parts. Has cut marks in it. Have spoke to them on several occasions and still no resolve.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anonymous R

    1 star

    11/14/2023

    Not just a clown, but the whole dang circus! I spoke with 3 different salesman to ensure it wasn't the fault of one person being new, inexperienced, or playing hardball. Each one lied through their teeth. I have the summary of 4 different experiences detailed below. Let's start from the top. When going to a dealer to pick out a vehicle and scheduling a test drive, a manager would be wise to send the customer with someone who knows the vehicle. Not even close. Test drove with a salesman who knew nothing about the car. Every question was returned with "I don't exactly know, i'll have to ask my manager" What are you doing working here then dude? Nextly, Salesman vehemently deny that the window sticker is the very best price on any vehicle and cannot be changed by the dealership. I called the manufacturer in front of them and they said on speakerphone "Dealers absolutely modify the MSRP to bake in profit. This is common. It's called front-end profiteering. Finally, I spoke with them about a trade in. Another mistake and I was really hoping to give them some credit in one section or another. After calling all around Kansas, Valor's offer came in dead last at the lowest by several thousand dollars. Their reason for this was likely high military traffic and/or uninformed customers. There is no form of business I can recommend doing with Valor and if you value your time, money, or self-respect you will avoid them too. Tldr; Go anywhere else, ideally away from Junction City and Manhattan, KS

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.