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Business ProfileforMass Beverage
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
- Location of This Business
- 3131 Nieder Rd, Lawrence, KS 66047-1949
- BBB File Opened:
- 7/6/2006
- Years in Business:
- 19
- Business Started:
- 1/1/2005
- Date of New Ownership:
- 7/2/2019
- Business Incorporated:
- 5/21/2019
- Accredited Since:
- 5/27/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Ritu, LLC
- Hours of Operation
Primary
- M:
- 9:00 AM - 11:00 PM
- T:
- 9:00 AM - 11:00 PM
- W:
- 9:00 AM - 11:00 PM
- Th:
- 9:00 AM - 11:00 PM
- F:
- 9:00 AM - 11:00 PM
- Sa:
- 9:00 AM - 11:00 PM
- Su:
- 12:00 PM - 8:00 PM
- Business Management
- Mrs. Ritu Singh, Owner
- Contact Information
Principal
- Mrs. Ritu Singh, Owner
Customer Contact
- Mrs. Ritu Singh, Owner
- Additional Contact Information
Phone Numbers
- (816) 918-2403Other Phone
- (816) 918-2403
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/13/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Anne M
08/20/2021
Mass Beverage Response
08/23/2021
but in this case the transaction did NOT go thru the first time on her card. she had to use another card type ******** which went thru and thats when the 0.00 dollar showed up and it means the card went thru.
there is no way the customer was charged twice. we have the receipt which says was charged on the ******** card. I have all the transaction history.
The customer was advised to check with her other credit card provider and can dispute the charge on the other card.
Customer Response
08/24/2021
Mass Beverage Response
08/26/2021
meeting was held with the employees and they were not shown the receipt or the credit card statement.
we are in business for 27 years and have never had that issue.
i can meet with you anytime Monday thru Friday 9 am to 1 pm .
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