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Find a Location

Deb’s Riverview Kennels has 1 locations, listed below.

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    Business ProfileforDeb’s Riverview Kennels

    Pet Boarding
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2024

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Deb’s Riverview Kennels is a pet boarding facility offering dog boarding, kennels, pet day care and grooming services.

    Products & Services

    Deb’s Riverview Kennels provides doggie daycare, pet grooming, dog training, boarding and kenneling, and dog rescue services.

    Business Details

    Location of This Business
    1400 S Esplanade St, Leavenworth, KS 66048-3525
    BBB File Opened:
    4/16/2009
    Years in Business:
    62
    Business Started:
    1/1/1962
    Date of New Ownership:
    1/1/1989
    Business Incorporated:
    1/17/2008
    Accredited Since:
    1/31/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Deb's Riverview, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 12:00 PM, 1:00 PM - 6:00 PM
    T:
    8:00 AM - 12:00 PM, 1:00 PM - 6:00 PM
    W:
    8:00 AM - 12:00 PM, 1:00 PM - 6:00 PM
    Th:
    8:00 AM - 12:00 PM, 1:00 PM - 6:00 PM
    F:
    8:00 AM - 12:00 PM, 1:00 PM - 6:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Ms. Deb A. McBroom, Owner
    Contact Information

    Principal

    • Ms. Deb A. McBroom, Owner
    • Mr. Levi Monahan, Co-Owner

    Customer Contact

    • Ms. Deb A. McBroom, Owner
    • Mr. Levi Monahan, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (913) 682-2269
      Primary Fax

    Website Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On or around December 14th 2021 I called Deb’s Riverview to board my dog for a week. Upon establishing the arrangements I was told the price of $210.00. I was also told that I could either pay upon arrival or pay in advance. I was not made aware of any cancellation policies. I opted to pay in advance as I have frequented this establishment before and therefor trusted them. A few days later, more than a week before the scheduled boarding I called to cancel and was told that the manager would get back in touch with me. After calling back a second time I realized I was being avoided by the manager. I then sent emails which were never answered. I finally decided to contact them publicly on their Facebook account and they had no choice but to answer. The individual managing their social media account proceeding to downplay the situation and even attempted to edit their boarding policed right before my eyes! I have screenshots of before and after. The manager is well aware that I was not informed of such policy or else I would have NEVER opted to pay in advance.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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