149 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kyle H
5 stars07/15/2024
The process you guys have set up, made it so easy and understanding to get this done immediately. No stress involved. Nothing confusing. Great job. Thanks again.
TrueAccord Corp. Response
07/16/2024
TrueAccord Corp. truly appreciates your feedback. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.Review from Patricia O
5 stars07/07/2024
I was amazed at how low they made my settlement offer! And the whole process took about 5mins. Took me longer to write this review than it did to pay off my debt! I honestly can't thank you guys enough.TrueAccord Corp. Response
07/08/2024
TrueAccord Corp. truly appreciates your feedback. It was a pleasure assisting you with your account.Review from Donna T
5 stars07/03/2024
Easy to settle out my account. I was pleased with my service.TrueAccord Corp. Response
07/08/2024
TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.Review from Anthony B
5 stars06/25/2024
This is a debt collector on debt I created. No one to get upset with but myself. The gentleman I spoke with was very courteous and answered all my questions. Very helpful.TrueAccord Corp. Response
06/27/2024
TrueAccord Corp. truly appreciates your feedback. It was a pleasure assisting you with your account.Review from Jakob M
5 stars06/19/2024
A new and welcome approach to debt collection. Where most collectors make me spite them, this was totally different. I gladly paid once I had the means to do so. It was very simple and still left me with my dignity at the end.TrueAccord Corp. Response
06/24/2024
TrueAccord Corp. truly appreciates your feedback. It was a pleasure assisting you with your account.Review from Jennifer C
5 stars06/15/2024
I was able to set up a payment plan for the debt that I owed. Payment was taken out every month. It made the process less stressful for the situation. I would recommend this company over other debt collectors, that do not want to work with a person to set up arrangements, they just want payment in full. Which is not always possible to pay in full,or it would of happened to begin with. I was never hassled and offered a plan upfront. True Accord worked for me.TrueAccord Corp. Response
06/24/2024
TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.Review from Andrew D
5 stars06/14/2024
Amazing, totally worth it, especially if you have an account to settle, they will do everything they can to help you get it settled.TrueAccord Corp. Response
06/24/2024
TrueAccord Corp. truly appreciates your feedback. Thank you for taking the time to let us know that you had a positive experience with our team.Review from Xavier W
5 stars06/14/2024
I never thought I would say something like this about a debt collector but True Accord is truly amazing! You almost forget that they are debt collectors with how kind, flexible and non harassing they are. They will literally allow you to pick your own re-payment terms, the amount, how often, what day of the month, etc and if you miss a payment they give you chance after chance to settle your debt but doing it respectfully. They don’t call and harass you at all, they email you and even then it’s not constant emails. They have probably been the only debt collectors I will respond to because of how chill their approach to you is, I don’t get stressed opening a message from them, which is a true gift and talent they have!TrueAccord Corp. Response
06/24/2024
TrueAccord Corp. truly appreciates your feedback. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.Review from Lynette H
1 star05/27/2024
Won't respond to emails about their debt collection. Sends emails multiple times a day. Cease and desist.TrueAccord Corp. Response
05/29/2024
TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at [email protected] or by phone at (866) 611-2731.Review from Cassandra F
5 stars05/18/2024
Thank you for your help. God Bless you for your patience and help to fix my credit.TrueAccord Corp. Response
05/22/2024
TrueAccord Corp. truly appreciates your feedback. Thank you for taking the time to rate the service you received. We’re happy you had a good experience.
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