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Find a Location

Hermes Company Inc. has 1 locations, listed below.

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    Business ProfileforHermes Company Inc.

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Commercial Landscaping; Residential Landscaping; Landscape Maintenance; Sprinkler Systems; Snow Removal

    Business Details

    Location of This Business
    12421 Santa Fe Trail Dr, Lenexa, KS 66215-3597
    BBB File Opened:
    1/15/1988
    Years in Business:
    59
    Business Started:
    1/1/1965
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hermes Landscaping
    Business Management
    • Dalton Hermes, Owner
    Contact Information

    Principal

    • Dalton Hermes, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We had a sprinkler system installed with when our new home was built. Hermes did not follow the property lines and installed the sprinklers on the adjacent property that was still an undeveloped lot. Since the installation construction has started on the adjacent lot, and to our surprise the sprinklers are almost 10feet onto the other property. They recently graded the lot to start a new build job and have uprooted our system. Our builder has call the Hermes, our warranty service has called Hermes and I have called them, no one has gotten back to us, or come to see what needs to be done or verify our complaint. This evening I discovered that one of our sprinkler heads have been broken off, and we have a large dry patch that is dying because it hasn't gotten watered. We started contacting Hermes about this issue June 2021.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Natalia K

    1 star

    07/22/2024

    They claimed that they received returns without merchandise !!! First they said they only missing one after a week they said it was second return missing! I am absolutely devastated that as a senior they are charging me high price for two pairs of sandals that I bought for my daughters and returned because of wrong size and color! They refund me only one pair and telling to open the claim with the bank that absolutely not right thing to do ! Very unprofessional attitude! I will never buy anything with them because they are not doing any investigation in warehouse whoever was receiving this merchandise !Very very bad approach !

    Local BBB

    BBB of Midwest Plains

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