ComplaintsforWash Palace
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Complaint Details
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Initial Complaint
01/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This is a laundromat and over half of the machines were out of order or so filthy that they were unusable. I was there to wash a large comforter. Only one large capacity machine in the entire place was operating. I did not use the dryers because I didn't trust their ability after struggling with the washing machine. The floors were filthy. The countertops and tops of machines were caked in dried on liquid laundry soap. The bathroom was locked and there were no signs anywhere stating who to contact with problems or complaints. There wasn't even a sign on the door. I only came here because I have used it in the past and it was never in this condition. I will never be going back. It needs to be closed. They are taking advantage of those that are less fortunate. I can easily drive to another location. Others may not be as lucky.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.