63 Customer Reviews
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Review from Evelyn T
5 stars07/03/2024
Signing up with The Medicare Coach was the best decision I had ever made. Loved working with my coach, Calvin. He was very helpful and knowledgeable.
The Medicare Coach Response
07/22/2024
Hi Evelyn thank you for your positive feedback! We are happy to hear Calvin was able to help assist you in your Medicare needs!Review from Charles W
5 stars07/02/2024
I had an easy and very satisfying experience with Medicare Coach. All of the contacts were knowledgeable. They did and supplied everything promised and took alot of pressure of the Medicare application process off of my shoulders. Especially at a time that I was caring for elderly and compromised parents. I highly recommend their process.The Medicare Coach Response
07/22/2024
Hi Charles we are happy to hear our team took the pressure of Medicare off your shoulders! If you ever need anything please feel free to call us at (785) 537-6226Review from Joe H
5 stars04/30/2024
After spending many hours researching Medicare options I was so confused and stressed out by the process. Thankfully I found The Medicare Coach and have had all the work taken off my shoulders. I was taken through all the options without having to worry that a particular choice was benefiting someone. It was a great process and it felt so good to have it taken care of. In addition, The Medicare Coach has been responsive and followed through with everything they promised. This includes dealing with issues that have come up from my old insurance. I cannot say enough about how good this company is. They have my highest recommendation.The Medicare Coach Response
05/17/2024
Hi Joe! We are so happy to hear that your experience with us was positive and we were able to take worry off of your plate! Thank you so much for the kind review and recommendation. We are always here to help, so don't hesitate to reach out!Review from Mary H
5 stars04/11/2024
The entire process was easy! Shari was helpful as well as knowledgeable. Highly recommend….The Medicare Coach Response
04/19/2024
Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!Review from Kenneth N
5 stars04/11/2024
All of my interactions with Medicare Coach were professional and friendly. They gave me confidence in my decisions. They helped with the information overload and made it easier.The Medicare Coach Response
04/19/2024
Hi, Kenneth. Thanks for taking the time to share your positive experience. We truly appreciate it!Review from Kenneth K
5 stars03/25/2024
I first found Emily @ the Medicare Coach on an Instagram post. She seemed very genuine and sincere and I decided to sign up for one of their free webinars to learn more. Signing up for Medicare and all the options was confusing for me. After the webinar I decided to sign up for a coach. My coach (Calvin) was great! We had a session to gather information on my current health situation etc. Then he crafted a specific recommended Medicare plan to cover me for all medical, hospital, gaps and drugs. Then he walked me through the process to enroll in each part. Along the way, I had some questions and reached out to Calvin. He was quick to respond and answer my inquiries. Medicare is a long, confusing process, but the Medicare Coach made the process clear and easier to manage. I would recommend them to anyone approaching age 65 and in need to apply for Medicare. I am very pleased with Calvin and the process.The Medicare Coach Response
04/19/2024
We are so happy to hear you had such a wonderful experience with Emily's webinar and your coach Calvin! Don't forget we will always be here in the future to help with any issues that might arise. Thank you for the review and kind words, Kenneth!Review from William R
5 stars03/20/2024
Back story: I chose MedicareCoach after first catching one of Emily's post on YouTube a ways back.; lots of good free videos. She came across as being unbiased and qenuinely honest in providing Medicare related information. I know information is available out on the internet, but I chose MedicareCoach as a data clearinghouse. I trust them to be another source, as it is my belief that the more options, the better informed. Their response is immediate on my queries (thanks Calvin) and thorough. Emily also provides several client only information sessions to keep you engaged. Medicare is a very daunting and dynamic system and it's good to know a company with the experience and perserverence to stay on top of this. It's evident in her deliveries that she cares and provides a lot of examples to aid people in relating to various components. Going to always check back to stay current. I hear the latest twist is the challenges for providers of advantage plans (Part C).The Medicare Coach Response
03/26/2024
We love hearing from our customers and appreciate you sharing your positive review! It’s great to know that you received helpful service and support from Calvin. We value you as a customer and thank you for your business!Review from Mel H
5 stars03/19/2024
Medicare issues can be very confusing and sometimes complicated. My coach was very knowledgeable and helpful. It is very much worth the fee charged. I definitely recommend Medicare Coach!The Medicare Coach Response
03/26/2024
Mel, we are very happy to hear that our team was able to help you and that we helped you feel confident in your Medicare decision. We appreciate your wonderful feedback on your experience. Thank you for the review and recommendation!Review from Marla N
5 stars03/16/2024
I would wholeheartedly recommend The Medicare Coach to help anyone approaching 65 with their Medicare choices. The staff did their research, kept all appointments, were timely with responses, and helped me make the very best choice for me. This is too important a decision to be made without all the information, or without really thinking it thru. The folks at The Medicare Coach helped me think thru the implications of my choices and make a well informed decision. I am very grateful!!The Medicare Coach Response
03/26/2024
Marla, we are so grateful that you took the time out to share your feedback with the community! Our top priority is customer satisfaction, and we are thrilled to hear about your wonderful experience. It means the world to our entire team!Review from Joyce L
2 stars03/01/2024
After months of much confusion, as I neared my 65th birthday, I reached out to Medicare Coach. I knew that I was only a few weeks away, but if they were unable to offer me the service that was advertised, they should not have taken my fee of a thousand dollars. I received one phone call and one comprehensive email that was not even based on my current needs. I was told that because of the time crunch, they did not have time for an intake call before presenting me with the plans they thought best for me. I requested additional info, which I received in bits and pieces, without a follow up phone call. I was left floundering and ending up spending many hours calling all plans myself and choosing something without any assistance from my coach. Not even a follow up call to see how it was going or if I’d made a decision. Needless to say, I am very disappointed in their service, and would not recommend.The Medicare Coach Response
03/05/2024
Hi Joyce, thank you for letting us know you were unhappy with our services. We do offer a satisfaction guarantee and take your disappointment very seriously. Our team will be reaching out to you very soon to review your concerns and work with you on this.
Customer Review Rating
4.71/5stars
Average of 63 Customer Reviews
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